Zoom Support
How to reach the Steve team about the Zoom integration, including support hours and response times
Steve Documentation Team
zoomsupportcontact
Overview
If something isn't covered in these docs, we're happy to help.
Before you write in
A quick self-check resolves most issues:
- Confirm the relevant Zoom integration shows Connected in Steve → Settings.
- Try disconnecting and reconnecting.
- Confirm team members have the right roles, and that the Steve bot is a member of the channels you're using.
- Skim Troubleshooting and the FAQ.
Contact us
| tech@hiresteve.ai | |
| Book a demo / schedule a meeting | tally.so/r/np1KoV |
| Website | hiresteve.ai |
| Support hours | Monday–Friday, 9:00 AM – 6:00 PM ET |
| First response | Within 1 business day |
Privacy Policy and Terms and Conditions are linked in the site footer.
What to include in your message
To get a fast answer, tell us:
- Your Steve organization name and the Zoom account email that's connected
- The exact command or action, and whether it was in a DM or a channel
- Any error message shown, word for word
- A screenshot of the bot reply or the Steve settings card
Data deletion requests
To have all Zoom-derived data permanently erased from Steve, email tech@hiresteve.ai from an organization manager's address with the subject "Zoom data deletion request". Requests are processed within 30 days, and we confirm by email once complete. See Removing the App for what is deleted automatically when you disconnect.
Next Steps
- Troubleshooting — symptom-by-symptom fixes.
- FAQ — quick answers.
- Overview — back to the top of the Zoom section.